Cinolla Cookies Policy
Our website uses cookies to distinguish you from other users of our website and online booking portal.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make abooking.
- Analytical or performance cookies. These cookies allow us to recognise and count the number ofvisitors and to see how visitors move around our website when they are using it. This helps us toimprove the way our website works, for example, by ensuring that users are finding what they arelooking for easily.
- Functionality cookies. These cookies are used to recognise you when you return to our website.This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
You can find more information about the individual cookies we use and the purposes for which we use themin the table below:
| Cookie | Purpose |
|---|---|
| _ga _gid _gat |
These are Google Analytics cookies. They are analytical cookies which we use tocarry out statistical analysis of how visitors come to arrive at, and interact with, our website. This helps us assess how effective our marketing activities are and helps us to ensure that our website provides a good user experience. IP address information is anonymised using Google’s ‘IP Anonymization’ feature. For more information about how Google uses the data collected via this service,please visit https://policies.google.com/technologies/partner-sites. |
| accepts-cookies | This is a strictly necessary cookie which asks you to accept cookies on ourwebsite and remembers your decision. |
| cinolla_companyhash cinolla_newpayments cinolla_session_id cinolla_devid PHPSESSID |
These are strictly necessary cookies for our booking platform. They include cookies which are required to process orders and payments. |
| __zlcmid | This Zopim functionality cookie is used to store your live chat ID to allow us toidentify your device across multiple visits to our website. This helps us provide amore consistent live chat service. This cookie is only used as part of our customer support service and doesn’t affectmembers of the public who book through our platform. |
| AWSELB nmstat siteimproveses |
These are Siteimprove analytical cookies which we use on sold.cinolla.com to allow us to track the source of visitors who come to our Surrey County Council portal. We do not have access to the analytics information captured by these cookies. These cookies are not used elsewhere on our website so only affect visitors coming from a Surrey County Council link. For more information about how Surrey County Council uses the data collected via this service, please visit https://www.surreycc.gov.uk/council-and-democracy/your-privacy/our-privacy-notices |
Third Party Cookies
We use third party Google Analytics cookies on our website. We also use Google Analytics cookies on our customer booking portals, and in these instances, the information is collected by our customers only. We do not have access to it.
For more information about how Google uses the data collected via this service, please visit https://policies.google.com/technologies/partner-sites. You can deactivate the use of these third party cookies using Google’s ad services page: https://adssettings.google.com/.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. This may prevent you from making a booking.
For information about how we process your personal data, please refer to our Privacy Policy at www.cinolla.com/privacy-policy.